Data Security & Privacy

Crickex Owner's Privacy Policy

Your personal information matters deeply to us. In this privacy policy, we clearly set out what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026

How We Protect Your Information

SSL Encryption

All your transactions and personal information are protected with 256-bit SSL encryption. No third party can access or read your data.

KYC Verification System

Every account goes through an identity verification process, ensuring no one else can access your account.

Secure Data Storage

Your data is stored on secured servers. Regular security audits are conducted to ensure the integrity and safety of your information.

No Sale of Data

Crickex Owner never sells your personal information to third parties. Your privacy is our highest priority.

Marketing Preferences

You can opt out of promotional emails and SMS at any time. You have full control over how you prefer to be contacted.

Regular Policy Updates

Our privacy policy is reviewed regularly. Members are informed before any changes take effect.

Our Commitment: Crickex Owner respects your privacy. This policy explains what information we collect and how we use it.

1. Introduction

Crickex Owner ("we", "us", "platform") operates a trusted online Sports Betting and gaming platform for users in Bangladesh. This privacy policy explains what information we collect when you use our website crickexowner.net, why we collect it, and how we use and protect it.

Using our platform means you agree to this privacy policy. Please read it carefully before creating an account. If you have any concerns, reach out to our support team.

Crickex Owner believes transparency is the foundation of trust. That's why our privacy policy is written in plain language — so every member clearly understands how their information is handled.

2. What Information We Collect

Crickex Owner collects information in several ways. Below is a detailed breakdown of the types of data we gather:

Directly Provided Information

Information you provide directly when registering or managing your account:

  • Full Name & Date of Birth
  • Mobile number and email address
  • Current & Permanent Address
  • National ID or passport number (for KYC verification)
  • Payment account details (Mobile Pay, Nagad, Rocket number)
  • Profile photo (optional)

Automatically Collected Information

Information collected automatically while you use the platform:

  • IP address, login time, and date
  • Browser type and operating system
  • Device type & unique identifiers
  • Page visit history & session duration
  • Betting history & transaction records
Data TypeCollection MethodsRequired?
Name & Date of BirthRegistration FormYes
Mobile NumberRegistration FormYes
NID/PassportKYC ProcessYes for Withdrawal
Device InformationAutomaticAutomatically Generated
CookiesBrowserPartial

3. Purpose of Data Use

Crickex Owner uses collected data solely for specific, legitimate purposes. If you have not consented to a particular purpose under our privacy policy, we will not use your data for it.

Key Uses

  • Account Management: Registration confirmation, login verification, and profile updates.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Identity Verification (KYC): Preventing fraud and ensuring legal compliance.
  • Customer Support: For quick resolution of your issue.
  • Security Monitoring: Detecting suspicious activity on accounts.
  • Relevant Offers: Keeping you informed about bonuses and promotions tailored to your preferences.
  • Legal Obligation: Meeting the requirements of regulatory authorities.
  • Platform Improvement: Enhancing the overall user experience.
Please Note: You can opt out of promotional communications at any time — through your account settings or by contacting support.

4. Data Sharing Policy

Crickex Owner never sells your data. However, there are certain circumstances where information may need to be shared with third parties:

When Information Is Shared

  • Payment gateway: With payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Legal authorities: When required by a valid court order or directive from a government authority.
  • Fraud prevention: To assist in investigations related to money laundering or fraud.
  • Technology Partners: Only service providers essential to the operation of the platform.
Assurance: Third parties we work with are contractually required to uphold our privacy standards. They are prohibited from using your data for their own commercial purposes.

5. Data Protection Methods

Crickex Owner uses industry-standard technology and practices to protect your data. The key pillars of our security framework are:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewall systems prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security on your account.
  • Regular security audits: Regular audits conducted by independent third-party experts.
  • Staff Training: Only authorized personnel can access data, and only to the extent necessary.
  • Data backup: Regular backups minimize the risk of data loss.

Keep in mind, however, that no online system can guarantee 100% security. You also have a role to play — use a strong password and never share your login credentials with anyone.

6. Cookies Policy

Crickex Owner uses cookies on its website — small text files stored in your browser that help enhance your experience.

Cookie Type

  • Essential Cookies: Required for login sessions and site security. Without these, the site will not function properly.
  • Performance Cookies: Analyzes which sections of the site receive the most traffic.
  • Functionality Cookies: Remembers your preferences such as language and settings.
  • Analytics cookies: Collects anonymous usage statistics to help improve our services.

You can disable or delete cookies through your browser settings. Please note that turning off certain essential cookies may limit the functionality of the site.

7. Data Retention Period

Crickex Owner does not retain your data longer than necessary. The general guidelines are as follows:

  • All data is retained for as long as the account remains active.
  • Following account closure, for a maximum period of 5 Years financial transaction records are retained.
  • KYC documents are retained after account closure 2 years are retained.
  • Marketing data will be deleted at your request at any time.

8. Policy on Minors

Crickex Owner strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

For Parents: If you suspect your child has registered on this platform, please contact us immediately at support@crickexowner.net.

9. Your Rights

As a Crickex Owner member, you have several important rights regarding your personal data:

Right to access your data

You have the right to know what information we hold about you.

Right to Data Correction

You can request corrections to any inaccurate or outdated information at any time.

Right to Erasure

You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to restrict processing

You may request that your data be used only for specific purposes.

Right to data portability

You have the right to receive your data in a structured, portable format.

Right to opt out of marketing

You can opt out of promotional communications at any time.

To exercise any of these rights support@crickexowner.netto send us an email. We aim to respond within 30 business days.

10. International Data Transfers

Crickex Owner primarily serves users in Bangladesh. In some cases, data may be processed on servers located in other countries for technical reasons. In such cases, we ensure that adequate data protection standards are in place in those countries.

All international transfers are covered by contractual safeguards, ensuring your data is protected to at least the same standard as in Bangladesh.

11. Changes to the Privacy Policy

Crickex Owner may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the policy will be revised.
  • For significant changes, you will be notified by email or through a platform notification.
  • Continued use of the platform after any changes means you accept the updated policy.

We recommend revisiting this page from time to time to stay up to date.

12. Contact

For any privacy-related questions, concerns, or requests, please get in touch with us:

  • Email: support@crickexowner.net
  • Live Chat: Click the chat icon at the bottom right of the platform
  • Support Hours: 24 hours a day, 7 days a week
To learn more: Our Terms & Conditions and Responsible Gaming page as well. For answers to common questions FAQ View.

Your data is safe — get started now

Your privacy is fully protected at Crickex Owner. Register with confidence and enjoy betting.

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